Donald Direct guarantees for all our products to meet the Original Equipment Manufacturer (OEM) specifications in all regards. We also produce and provide Conformance Certificate (COC) if requested by the customer.

We accept return claims as per our policy. Return policy is valid only against Return Merchandise Authorization (RMA) number. No claim will be entertained without RGA number.

Keep all important details of the order available when calling for RMA to avoid any inconvenience. If you have any question or confusion regarding our return policy terms, please call our customer care representatives for support and guidance.